Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattle's very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

1920. A charmingly written introductory-level book for young minds to the four-footed friends, little and big, which form so important a part of the wild life of the United States and Canada. The purpose of the book is to acquaint the reader with the larger groups-orders, families, and divisions of the latter, so that typical representatives may readily be recognized and their habits understood.

From one of the world’s leading natural scientists and the acclaimed author of Trilobite!, Life: A Natural History of Four Billion Years of Life on Earth and Dry Storeroom No. 1 comes a fascinating chronicle of life’s history told not through the fossil record but through the stories of organisms that have survived, almost unchanged, throughout time. Evolution, it seems, has not completely obliterated its tracks as more advanced organisms have evolved; the history of life on earth is far older—and odder—than many of us realize.   Scattered across the globe, these remarkable plants and animals continue to mark seminal events in geological time. From a moonlit beach in Delaware, where the hardy horseshoe crab shuffles its way to a frenzy of mass mating just as it did 450 million years ago, to the dense rainforests of New Zealand, where the elusive, unprepossessing velvet worm has burrowed deep into rotting timber since before the breakup of the ancient supercontinent, to a stretch of Australian coastline with stromatolite formations that bear witness to the Precambrian dawn, the existence of these survivors offers us a tantalizing glimpse of pivotal points in evolutionary history. These are not “living fossils” but rather a handful of tenacious creatures of days long gone.   Written in buoyant, sparkling prose, Horseshoe Crabs and Velvet Worms is a marvelously captivating exploration of the world’s old-timers combining the very best of science writing with an explorer’s sense of adventure and wonder.

Written by National Geographic magazine writer Jennifer Holland, Unlikely Friendships documents one heartwarming tale after another of animals who, with nothing else in common, bond in the most unexpected ways. A cat and a bird. A mare and a fawn. An elephant and a sheep. A snake and a hamster. The well-documented stories of Koko the gorilla and All Ball the kitten; and the hippo Owen and the tortoise Mzee. And almost inexplicable stories of predators befriending prey—an Indian leopard slips into a village every night to sleep with a calf. A lionness mothers a baby oryx.It is exactly like Isaiah 11:6: “The wolf also shall dwell with the lamb, and the leopard shall lie down with the kid . . . ”  Ms. Holland narrates the details and arc of each story, and also offers insights into why—how the young leopard, probably motherless, sought maternal comfort with the calf, and how a baby oryx inspired the same mothering instinct in the lionness. Or, in the story of Kizzy, a nervous retired Greyhound, and Murphy, a red tabby, how cats and dogs actually understand each other’s body language. With Murphy’s friendship and support, Kizzy recovered from life as a racing dog and became a confident, loyal family pet.These are the most amazing friendships between species, collected from around the world and documented in a selection of full-color candid photographs.

“I rehabilitate dogs. I train people.” —Cesar MillanThere are at least 68 million dogs in America, and their owners lavish billions of dollars on them every year. So why do so many pampered pets have problems? In this definitive and accessible guide, Cesar Millan—star of National Geographic Channel’s hit show Dog Whisperer with Cesar Millan—reveals what dogs truly need to live a happy and fulfilled life. From his appearances on The Oprah Winfrey Show to his roster of celebrity clients to his reality television series, Cesar Millan is America’s most sought-after dog-behavior expert. But Cesar is not a trainer in the traditional sense—his expertise lies in his unique ability to comprehend dog psychology. Tracing his own amazing journey from a clay-walled farm in Mexico to the celebrity palaces of Los Angeles, Cesar recounts how he learned what makes dogs tick. In Cesar’s Way, he shares this wisdom, laying the groundwork for you to have stronger, more satisfying relationships with your canine companions. Cesar’s formula for a contented and balanced dog seems impossibly simple: exercise, discipline, and affection, in that order. Taking readers through the basics of dog psychology and behavior, Cesar shares the inside details of some of his most fascinating cases, using them to illustrate how common behavior issues develop and, more important, how they can be corrected. Whether you’re having issues with your dog or just want to make a good bond even stronger, this book will give you a deeper appreciation of how your dog sees the world, and it will help make your relationship with your beloved pet a richer and more rewarding one.Learn what goes on inside your dog’s mind and develop a positive, fulfilling relationship with your best friendIn Cesar’s Way, Cesar Millan—nationally recognized dog expert and star of National Geographic Channel’s hit show Dog Whisperer with Cesar Millan—helps you see the world through the eyes of your dog so you can finally eliminate problem behaviors. You’ll learn:• What your dog really needs may not be what you’re giving him• Why a dog’s natural pack instincts are the key to your happy relationship • How to relate to your dog on a canine level• There are no “problem breeds,” just problem owners• Why every dog needs a job• How to choose a dog who’s right for you and your family• The difference between discipline and punishment• And much more!Filled with fascinating anecdotes about Cesar’s longtime clients, and including forewords by the president of the International Association of Canine Professionals and Jada Pinkett Smith, this is the only book you’ll need to forge a new, more rewarding connection with your four-legged companion.Also available as a Random House AudioBookFrom the Hardcover edition.

While on a camping trip, Ted Kerasote met a dog—a Labrador mix—who was living on his own in the wild. They became attached to each other, and Kerasote decided to name the dog Merle and bring him home. There, he realized that Merle’s native intelligence would be diminished by living exclusively in the human world. He put a dog door in his house so Merle could live both outside and in. A deeply touching portrait of a remarkable dog and his relationship with the author, Merle’s Door explores the issues that all animals and their human companions face as their lives intertwine, bringing to bear the latest research into animal consciousness and behavior as well as insights into the origins and evolution of the human-dog partnership. Merle showed Kerasote how dogs might live if they were allowed to make more of their own decisions, and Kerasote suggests how these lessons can be applied universally.

Bestselling author Cesar Millan takes his principles of dog psychology a step further, showing you how to develop the calm-assertive energy of a successful pack leader and use it to improve your dog’s life–and your own.Filled with practical tips and techniques as well as real-life success stories from his clients (including the Grogan family, owners of Marley from Marley&Me) and his popular television show Dog Whisperer with Cesar Millan, Cesar helps you understand and read your dog’s energy as well as your own so that you can move beyond just correcting behavioral issues and take your connection with your dog to the next level. The principles of calm-assertive energy will help you become a better pack leader in every area of your life, improving your relationships with friends, family, and coworkers.In addition, Cesar addresses several important issues for the first time, including what you need to know about the major dog behavior tools available and the difference between “personality” and “instability.” Ultimately, what emerges from Be the Pack Leader are both happier dogs and happier, more centered owners.

Benjamin Mee decided to uproot his family and move them to an unlikely new home: a dilapidated zoo on the English countryside, complete with over 200 exotic animals. It was his dream to refurbish the zoo and run it as a family business. There was much work to be done, and none of it easy. Tigers broke loose, money ran low, the staff grew skeptical, and family tensions ran high. Then tragedy struck. His wife had a recurrence of a brain tumor, forcing Benjamin and his children to face the heartbreak of illness and the devastating loss of a wife and mother. But inspired by her memory and the healing power of the incredible family of animals they had grown to love, Benjamin and his kids resovled to move forward. The Mee family opened the gates of the revitalized zoo in July 2007.

The answers will surprise and delight you as Alexandra Horowitz, a cognitive scientist, explains how dogs perceive their daily worlds, each other, and that other quirky animal, the human. Horowitz introduces the reader to dogs’ perceptual and cognitive abilities and then draws a picture of what it might be like to be a dog. What’s it like to be able to smell not just every bit of open food in the house but also to smell sadness in humans, or even the passage of time? How does a tiny dog manage to play successfully with a Great Dane? What is it like to hear the bodily vibrations of insects or the hum of a fluorescent light? Why must a person on a bicycle be chased? What’s it like to use your mouth as a hand? In short, what is it like for a dog to experience life from two feet off the ground, amidst the smells of the sidewalk, gazing at our ankles or knees? Inside of a Dog explains these things and much more. The answers can be surprising—once we set aside our natural inclination to anthropomorphize dogs. Inside of a Dog also contains up-to-the-minute research—on dogs’ detection of disease, the secrets of their tails, and their skill at reading our attention—that Horowitz puts into useful context. Although not a formal training guide, Inside of a Dog has practical application for dog lovers interested in understanding why their dogs do what they do. With a light touch and the weight of science behind her, Alexandra Horowitz examines the animal we think we know best but may actually understand the least. This book is as close as you can get to knowing about dogs without being a dog yourself.