This astonishing bestseller holds the secrets to all your ambitions and desires and everything you wish to accomplish. This is the book that holds the key to personal wealth.

With nearly 750,000 copies in print, this instant classic shows that establishing trust is “the one thing that changes everything” (Marcus Buckingham, coauthor of Now, Discover Your Strengths ) in both business and life. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust—and the speed at which it is established with clients, employees, and constituents—is the essential ingredient for any high–performance, successful organization. For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship—from the most personal to the broadest, most indirect interaction—and how to establish trust immediately so that you and your organization can forego the time–killing, bureaucratic check–and–balance processes so often deployed in lieu of actual trust.

The blockbuster #1 national bestselling phenomenon is back... not that it ever really went away. An easily-read story which quickly demonstrates three very practical management techniques, it also includes information on several studies in medicine and in the behavioral sciences, which help readers understand why these apparently simple methods work so well with so many people. The book is brief, the language is simple, and best of all...it works.

Have you ever heard questions like these? "Why do we have to go through all this change?" "Why don't they communicate better?" "When is someone going to train me?" "Who dropped the ball?" "When is that department going to do its job right?" "When will someone share the vision?" "Why is this happening to me?" "When will we get more tools and better systems?" If so, QBQ! is the book for you and your organization. In today's business culture, the lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization - or individual - can achieve its goals, compete in the marketplace, fulfill its vision, or develop people and teams without personal accountability. The solution is an entirely new approach - characterized by new thinking and behaviors - where we no longer give lip service to teamwork, but ask, "What can I do to contribute?" and "How can I make a difference?" John G. Miller helps us make this happen. This new, hard-hitting book from the author of Personal Accountability shows us all how to become more effective and successful. Using succinct, lighthearted stories and easy-to-read chapters, Miller gives us a practical method for putting personal accountability into daily action, which can bring astonishing results: Problems get solved, internal barriers come down, service improves, teamwork grows, and people adapt to change more quickly. In QBQ! The Question Behind the Question, John G. Miller presents a winning handbook you'll want to keep close by for situations requiring personal accountability. It's a terrific resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous value to our organizations and our lives by eliminating blame, complaining, and procrastination.

Recounts the legend of Hafid, a boy who came to possess ten ancient scrolls which contain the wisdom necessary to achieve all his ambitions.

New York Times Bestseller!   In his popular Stanford University lectures, Shirzad Chamine reveals how to achieve one's true potential for both professional success and personal fulfillment.  His groundbreaking research exposes ten well-disguised mental Saboteurs.  Nearly 95 percent of the executives in his Stanford lectures conclude that these Saboteurs cause "significant harm" to achieving their full potential.  With Positive Intelligence, you can learn the secret to defeating these internal foes.  Positive Intelligence (PQ) measures the percentage of time your mind is serving you as opposed to sabotaging you.  While your IQ and EQ (emotional intelligence) contribute to your maximum potential, it is your PQ that determines how much of that potential you actually achieve.   The great news is that you can improve your PQ significantly in as little as 21 days.  With higher PQ, teams and professionals ranging from leaders to salespeople perform 30-35 percent better on average.  Importantly, they also report being far happier and less stressed.   The breakthrough tools and techniques in this book have been refined over years of coaching hundreds of CEOs and their executive teams.  Shirzad tells many of their remarkable stories, showing you how you too can take concrete steps to unleash the vast, untapped powers of your mind.  DISCOVER HOW TO: * Identify and conquer your top mental Saboteurs. Common Saboteurs include the Judge, Controller, Victim, Avoider, and Pleaser.  * Measure the Positive Intelligence score (PQ) for yourself or your team--see how close you come to the critical tipping point required for peak performance.* Increase PQ dramatically in as little as 21 days.* Develop new brain "muscles," and access 5 untapped powers with energizing mental "power games."* Apply PQ tools and techniques to increase both performance and fulfillment.  Applications include team building, mastering workload, working with "difficult" people, improving work/life balance, reducing stress, and selling and persuading.