This exceptional, all-original book is the first to fully integrate text and video. It combines sophisticated textual analysis of the mediation process with a six-hour DVD illustrating the stages of the mediation process, the skills of effective mediators and the role of lawyers representing clients in the process. Designed for clinical or simulation courses, The Practice of Mediation: A Video-Integrated Text is sure to become the mediation skills text of choice. This text is the ultimate integration of theory and practice in that: each volume contains unscripted, high quality video depicting nine professional mediators, of different backgrounds and orientations, mediating three different disputes, with very different results the DVD extracts are fully integrated with the text, enabling students to “see” what they are studying as they read, and enabling instructors to save precious classroom time by assigning DVD extracts to be viewed and analyzed outside of class the mediations depicted on the DVD — a child custody case, a small claims consumer dispute, and a premises liability suit filed by a tenant against his former landlord-are based on real cases, selected for their varied contexts and dispute characteristics the DVD illustrates a wide range of mediator and lawyer conduct and includes an extended comparative example of facilitative and evaluative mediation of the same matter Accessible and conversational in style, the text draws on the most recent research in the field and: explores and recognizes all of the major approaches to mediation, helping students, as prospective neutrals and client representatives, analyze how the characteristics of a dispute and the context of the mediation setting might affect what mediation approach(es) will best suit each case sets out a model of mediation, from information gathering through persuasion, that can be applied in community and court settings, and in disputes ranging from family and employment to small claims and large commercial matters examines in detail all the major ethical and role issues that mediators and lawyers representing clients in mediation encounter Unique in its approach and designed to maximize the classroom experience, this is an outstanding teaching package. The carefully crafted Teacher's Manual includes: sample syllabi and teaching suggestions for how the book can be used in a variety of course configurations short classroom exercises, games, role-plays and longer simulations , debriefing notes and references to the leading books and articles in the field a website for adopters will facilitate the exchange of teaching idea

Since it was first published in 1986, The Mediation Process has become a landmark resource for mediation practitioners, trainers, students, and professionals in corporate, legal, health care, education, and governmental arenas. This thoroughly revised and expanded third edition has been updated to include coverage of the most contemporary issues in mediation practice and to provide updated bibliographical resources.

Peacemaking Circles are used in neighborhoods to provide support for those harmed by crime and to decide sentences for those who commit crime, in schools to create positive classroom climates and resolve behavior problems, in the workplace to deal with conflict, and in social services to develop more organic support systems for people struggling to get their lives together. The Circle process hinges on storytelling. It is hard work, but it is an effort bringing astonishing results around the country.

For over twenty-five years, Author Mary Greenwood has been resolving disputes in her professional career as an Attorney, Mediator, Human Resources Director, Union Negotiator, and Labor Arbitrator. Her book How to Negotiate Like a Pro, Which has won six book awards, was based on her experience as a Union Negotiator. The sequel How to Mediate Like a Pro is based on her experience as a Mediator in over 7000 cases. Greenwood noticed that there were certain Rules or characteristics of The cases that settled that were not present in the cases that did not settle. Among those Rules you will find the following: Be A Devil’s Advocate You Can Mediate With A Lunatic Everyone Makes Mistakes Let The Parties Tell Their Story Know When To Fold Greenwood lists each Rule and Script and offers a concise explanation on how and when to use it in Mediation. How to Mediate Like a Pro presents strategies and practical tips for the Mediation process. It will give you insight on how to deal with difficult parties, how to break an impasse and how to close the deal. After you read this book, you will be able to Mediate Like A Pro.

Conflict Coaching: Conflict Management Strategies and Skills for the Individual defines this growing area of conflict resolution and distinguishes conflict coaching as a stand-alone resolution technique. In a service society where human relationships are central to our professional as well as personal lives, individuals value one-on-one attention to obtain custom solutions for handling important interpersonal communication. The CD-ROM accompanying the book provides numerous resources for instructors, coaches, and other interested readers. 

The author, Professor Kimberlee K. Kovach of South Texas College of Law, has been active I training and teaching mediation as well as other ADR processes for over fifteen years. Her book integrates the theory, law and practice of mediation into one work. It also examines the historical, legal and ethical parameters of mediation. The textbook includes exercises, questions and problems for simulations. The book can be used as a coursebook in a more traditional course on mediation, as the basis for a skills based course, or as the text for a clinical course. After a general overview, the chapters are divided so that each one introduces a distinct stage in the mediation process, which the student can dissect and master. Upon putting the process together, a number of contemporary issues facing mediation are examined. The chapters are designed so that each instuctor may determine the specific order of assignment.

In this thought-provoking, passionately written book, Bernard Mayer—an internationally acclaimed leader in the field—dares practitioners to ask the hard questions about alternative dispute resolution. What’s wrong with conflict resolution? Why aren’t more individuals and organizations using conflict resolution when they have a problem? Why doesn’t the public know more about it? What are the limits of conflict resolution? When does conflict resolution work and when does it not?  Offering a committed practitioner’s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.

Long-awaited second edition of this classic negotiation text, for the first time including an extensive Teacher's Manual packed with simulation problems and other classroom exercises. Specifically designed to teach students how to negotiate in the actual practice of law, but derived from the ongoing research of social science, law, and business school scholars. Sample dialogue illustrates specific negotiation tactics. Includes discussion of both the influence of race, gender, and nationality on the bargaining process and alternative dispute resolution processes.

Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution.Unlike most books on the topic, Improvisational Negotiation does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions: What happened? and What strategies can we learn?